Privacy policy

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data means all data that can be used to identify you personally.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Marwin Wiesner, Holzmanufaktur Marwin Wiesner, Herbert-Huster-Str. 1, 21762 Otterndorf, Germany, Tel.: 01520 7233629, E-mail: info@ekengriep.de. The controller responsible for processing personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

2) Data collection when visiting our website

2.1 When using our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the page server (so-called “server log files”). When you access our website, we collect the following data that is technically necessary for us to display the website to you:

Our website visited
Date and time of access
Amount of data sent in bytes
Source/referrer from which you accessed the page
Browser used
Operating system used
IP address used (where applicable: in anonymized form)

Processing is carried out pursuant to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be disclosed or otherwise used. However, we reserve the right to subsequently review the server log files if there are specific indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https://” and the padlock symbol in your browser’s address bar.

3) Hosting & Content Delivery Network

3.1 Amazon Web Services

We use the system of the following provider to host our website and display the page content: AWS EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg

Data may also be transmitted to: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109, USA

All data collected on our website is processed on the provider’s servers. We have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-U.S. Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

3.2 Shopify

We use the system of the following provider to host our website and display the page content: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”)

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

Where data is transferred to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

3.3 Bunny

We use a Content Delivery Network provided by the following provider: BUNNYWAY d.o.o., Dunajska c. 165, 1000 Ljubljana, Slovenia

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

3.4 Cloudflare

We use a Content Delivery Network provided by the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA

This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6 para. 1 lit. f GDPR. We have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

3.5 imgix

We use a Content Delivery Network provided by the following provider: Zebrafish Labs Inc., 423 Tehama St., San Francisco, CA 94103. USA

4) Cookies

To make visits to our website attractive and enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted again when you close the browser (so-called “session cookies”), while others remain on your device for longer and enable page settings to be saved (so-called “persistent cookies”). In the latter case, you can find the storage period in the overview of your web browser’s cookie settings.

If personal data is also processed by individual cookies used by us, the processing is carried out pursuant to Art. 6 para. 1 lit. b GDPR either for the performance of the contract, pursuant to Art. 6 para. 1 lit. a GDPR where consent has been given, or pursuant to Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in ensuring the best possible functionality of the website and a customer-friendly and effective design of the site visit.

You can configure your browser to notify you when cookies are set and decide individually whether to accept them, or to exclude the acceptance of cookies in certain cases or generally.

Please note that if cookies are not accepted, the functionality of our website may be restricted.

5) Contact

5.1 Shopify Inbox

This website uses the live chat system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

The personal data transmitted via the chat is processed either pursuant to Art. 6 para. 1 lit. b GDPR because it is necessary for initiating or performing the contract, or pursuant to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in effectively assisting visitors to our pages.
The data transmitted by you in this manner will be deleted, subject to any statutory retention periods to the contrary, once the matter concerned has been conclusively clarified.

In addition, further information may be collected and evaluated using cookies for the purpose of creating pseudonymized usage profiles; however, this information is not used to personally identify you and is not combined with other datasets. If this information relates to an identifiable person, it is processed pursuant to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization purposes.

The setting of cookies can be prevented by adjusting the relevant browser settings. In this case, the functionality of our website may be restricted.
You may object to the collection and storage of data for the purpose of creating a pseudonymized usage profile by notifying us at any time with effect for the future.

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

Where data is transferred to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

5.2 Judge.me

We use the services of the following provider for review reminders: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom

Solely on the basis of your express consent pursuant to Art. 6 para. 1 lit. a GDPR, we transmit your email address and, where applicable, other customer data to the provider so that the provider can contact you by email with a review reminder.

You may withdraw your consent from us or the provider at any time with effect for the future.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

When data is transmitted to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

5.3 Trustpilot

We use the services of the following provider for review reminders: Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark

You may withdraw your consent from us or the provider at any time with effect for the future.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

5.4 When you contact us (e.g., via the contact form or by email), personal data is processed - exclusively for the purpose of processing and responding to your request and only to the extent necessary for this purpose.

The legal basis for processing this data is our legitimate interest in responding to your inquiry pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at entering into a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been conclusively clarified, provided that no statutory retention obligations prevent this.

6) Data processing when opening a customer account

Pursuant to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed to the extent required in each case if you provide it to us when opening a customer account. The data required to open the account can be found in the input form for the relevant form on our website.

You may delete your customer account at any time by sending a message to the above-mentioned address of the controller. After your customer account has been deleted, your data will be deleted, provided that all contracts concluded through it have been fully performed, no statutory retention periods prevent this, and we have no legitimate interest in continuing to store the data.

7) Use of customer data for direct advertising

7.1 Subscription to our email newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required to send the newsletter is your email address. Providing additional data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive the newsletter after you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. In this context, we store the IP address registered by your Internet service provider (ISP), as well as the date and time of registration, in order to be able to trace any possible misuse of your email address at a later date. The data collected by us when you register for the newsletter is used strictly for the specified purpose.

You may unsubscribe from the newsletter at any time using the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named above. Following your unsubscription, your email address will be deleted from our newsletter distribution list without delay, unless you have expressly consented to further use of your data or we have reserved the right to use your data beyond this to the extent permitted by law and about which we inform you in this statement.

7.2 Sending the email newsletter to existing customers

If you provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email for similar goods or services from our range to those already purchased. In accordance with Section 7(3) UWG, we do not need to obtain your separate consent for this. The data processing in this respect is based solely on our legitimate interest in personalised direct advertising pursuant to Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any emails.

You are entitled to object at any time, with effect for the future, to the use of your email address for the aforementioned advertising purpose by notifying the controller named at the beginning. You will incur only transmission costs at the basic rates for this purpose. Upon receipt of your objection, use of your email address for advertising purposes will be discontinued without delay.

8) Data processing for order processing

8.1 Transmission of image files for order processing by email

On our website, we offer customers the option of commissioning the personalisation of products by transmitting image files by email. The submitted image motif is used as a template for personalising the selected product.

The customer may use the email address provided on the website to transmit one or more image files from the storage of the device being used to us. We will then collect, store and use the files transmitted in this manner exclusively to create the personalised product within the meaning of the respective service description on our website. If the transmitted image files are disclosed to specialised service providers for the creation and processing of the order, you will be explicitly informed of this in the following paragraphs. No further disclosure will take place. If the transmitted files or the digital motifs contain personal data (in particular images of identifiable persons), all processing activities just described will be carried out exclusively for the purpose of processing your online order pursuant to Art. 6(1)(b) GDPR.

After the order has been fully processed, the transmitted image files will be automatically and completely deleted.

8.2 To the extent necessary for performance of the contract for delivery and payment purposes, the personal data collected by us will be disclosed pursuant to Art. 6(1)(b) GDPR to the commissioned transport company and the commissioned credit institution.

If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact details you provided when placing your order in order to inform you personally as part of our statutory information obligations pursuant to Art. 6(1)(c) GDPR. Your contact details are used strictly for the specific purpose of notifying you about updates owed by us and are processed by us for this purpose only to the extent necessary for the respective information.

8.3 Disclosure of personal data to shipping service providers

- DHL

We use the following provider as our transport service provider: DHL Paket GmbH, Charles-de-Gaulle-Str. 20, 53113 Bonn, Germany

Pursuant to Art. 6(1)(a) GDPR, before delivery of the goods, we will provide your email address and/or telephone number to the provider for the purpose of coordinating a delivery date or announcing delivery, provided that you have expressly consented to this during the ordering process. Otherwise, for the purpose of delivery and pursuant to Art. 6(1)(b) GDPR, we will provide the provider only with the recipient’s name and delivery address. The information will be disclosed only insofar as this is necessary for delivery of the goods. In this case, it will not be possible to coordinate the delivery date with the provider in advance or to announce delivery.

Consent may be withdrawn at any time with effect for the future by notifying the controller named above or the provider.
- DPD

We use the following provider as our transport service provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany

Consent may be withdrawn at any time with effect for the future by notifying the controller named above or the provider.
- UPS

We use the following provider as our transport service provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany

Consent may be withdrawn at any time with effect for the future by notifying the controller named above or the provider.

8.4 Use of payment service providers (payment services)

- Apple Pay

If you choose the payment method “Apple Pay” provided by Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment processing will be carried out via the “Apple Pay” function of your device running iOS, watchOS or macOS by debiting a payment card stored with “Apple Pay”. Apple Pay uses security features integrated into your device’s hardware and software to protect your transactions. Authorisation of a payment therefore requires entry of a code previously set by you and verification using the “Face ID” or “Touch ID” function of your device.

For payment processing purposes, the information you provided during the ordering process, together with information about your order, is transmitted to Apple in encrypted form. Apple then encrypts this data again using a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay to process the payment. The encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm the successful payment.

To the extent that personal data are processed in the transfers described, such processing is carried out exclusively for the purpose of processing payments in accordance with Art. 6(1)(b) GDPR.

Apple retains anonymized transaction data, including the approximate purchase amount, the approximate date and time, and an indication of whether the transaction was completed successfully. Anonymization completely excludes any link to an individual. Apple uses the anonymized data to improve “Apple Pay” and other Apple products and services.

If you use Apple Pay on your iPhone or Apple Watch to complete a purchase made via Safari on your Mac, the Mac and the authorization device communicate via an encrypted channel on Apple’s servers. Apple does not process or store any of this information in a format that can identify you. You can disable the option to use Apple Pay on your Mac in the settings of your iPhone. Go to “Wallet & Apple Pay” and disable “Allow Payments on Mac”.

Further information on data protection when using Apple Pay can be found at the following web address: https://support.apple.com/de-de/HT203027
- Google Pay

If you choose the payment method “Google Pay” provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), payment processing will take place via the “Google Pay” application on your mobile device running at least Android 4.4 (“KitKat”) and equipped with NFC functionality, by charging a payment card stored in Google Pay or a payment system verified there (e.g. PayPal). To authorize a payment via Google Pay in an amount exceeding €25, your mobile device must first be unlocked using the verification method configured for it (such as facial recognition, password, fingerprint or pattern).

For the purpose of processing payments, the information you provide during the ordering process, together with information about your order, is transmitted to Google. Google then transmits your payment information stored in Google Pay to the originating website in the form of a one-time transaction number, which is used to verify that payment has been made. This transaction number contains no information whatsoever about the actual payment details of your means of payment stored in Google Pay; instead, it is created and transmitted as a one-time valid numerical token. For all transactions via Google Pay, Google acts solely as an intermediary for processing the payment. The transaction is carried out exclusively between the user and the originating website by debiting the means of payment stored in Google Pay.

To the extent that personal data are processed in the transfers described, such processing is carried out exclusively for the purpose of processing payments in accordance with Art. 6(1)(b) GDPR.

Google reserves the right to collect, store and evaluate certain transaction-specific information for every transaction made via Google Pay. This includes the date, time and amount of the transaction, the merchant’s location and description, a description of the goods or services purchased provided by the merchant, photos that you have attached to the transaction, the name and email address of the seller and buyer or sender and recipient, the payment method used, your description of the reason for the transaction and, where applicable, the offer associated with the transaction.

According to Google, this processing is carried out exclusively in accordance with Art. 6(1)(f) GDPR on the basis of the legitimate interest in proper invoicing, verification of transaction data, and optimisation and maintenance of the functionality of the Google Pay service.

Google also reserves the right to combine the transaction data processed with further information collected and stored by Google when using other Google services.

Google Pay’s terms of use can be found here:

https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection regarding Google Pay can be found at the following web address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
- Klarna

One or more online payment methods provided by the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

When you select a payment method offered by the provider that requires you to make an advance payment (such as payment by credit card), your payment data provided during the ordering process (including your name, address, bank and payment card information, currency, and transaction number), as well as information about the contents of your order, will be disclosed to this provider in accordance with Art. 6 para. 1 lit. b GDPR. In this case, your data will be disclosed exclusively for the purpose of processing the payment with the provider and only to the extent necessary for this purpose.

When selecting a payment method for which the provider makes an advance payment (such as payment by invoice, payment in instalments or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, town/city, date of birth, email address, telephone number and, where applicable, details of an alternative means of payment).

In order to safeguard our legitimate interest in determining the ability of our customers to pay, we will transmit this data to the provider for the purpose of a credit assessment in accordance with Art. 6 para. 1 lit. f GDPR. Based on the personal data provided by you and other data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment method you selected can be granted with regard to the risks of payment default and/or non-payment of claims.

For the decision as part of the application review, in addition to the provider's internal criteria pursuant to Art. 6 para. 1 lit. f GDPR, identity and creditworthiness information from the following credit agencies may also be taken into account:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (so-called score values). Where score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, among other things, but not exclusively, address data.

You may object to this processing of your data at any time by sending us or the provider a message. However, the provider may continue to be entitled to process your personal data if this is necessary for the processing of payments in accordance with the contract.
- Paypal

One or more online payment methods offered by the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

When selecting a payment method offered by the provider for which you make advance payment, the payment data communicated by you during the ordering process (including name, address, bank and payment card details, currency, and transaction number) as well as information about the contents of your order will be transmitted to the provider in accordance with Art. 6 para. 1 lit. b GDPR. In this case, your data will be transmitted exclusively for the purpose of processing payments with the provider and only to the extent necessary for this purpose.

When selecting a payment method for which we make advance payment, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, email address, telephone number, and, where applicable, details of an alternative payment method).

In such cases, in order to safeguard our legitimate interest in determining your ability to pay, we will transmit this data to the provider for the purpose of a credit assessment in accordance with Art. 6 para. 1 lit. f GDPR. Based on the personal data provided by you and other data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment method you selected can be granted with regard to the risks of payment default and/or non-payment of claims.

One or more online payment methods offered by the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

9) Web analytics services

9.1 Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables analysis of your use of our website.

By default, Google (Universal) Analytics sets cookies when you visit the website. These are small text files stored on your device that collect certain information. This information also includes your IP address, which Google shortens by removing the last digits to prevent it from being directly associated with you.

The information is transmitted to Google's servers and further processed there. This may also involve transfers to Google LLC, based in the USA.

Google uses the information collected on our behalf to evaluate your use of the website, compile reports on website activities for us, and provide other services related to website and Internet use. The shortened IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. The data collected as part of the use of Google (Universal) Analytics is stored for a period of two months and then deleted.

All processing activities described above, in particular the setting of cookies on the device used, are carried out only if you have given us your express consent for this purpose pursuant to Art. 6 para. 1 lit. a GDPR.
Without your consent, Google (Universal) Analytics will not be used during your visit to the website. You may withdraw your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of our page visitors’ data and prohibits unauthorized disclosure to third parties.

Further legal information on Google (Universal) Analytics can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and under https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google (Universal) Analytics uses the special “Demographics” feature and can use it to generate statistics that provide information about the age, gender, and interests of website visitors. This is done by analyzing advertising and information from third parties. This makes it possible to identify target groups for marketing activities. However, the data collected cannot be attributed to any specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension of Google (Universal) Analytics, Google Signals may be used on this website to create cross-device reports. If you have enabled personalized ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6 para. 1 lit. a GDPR, analyze your usage behavior across devices and create database models, including models relating to cross-device conversions. We do not receive personal data from Google, only statistics. If you wish to stop cross-device analysis, you can disable the "Personalized advertising" function in your Google account settings. To do so, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension of Google (Universal) Analytics, the "UserIDs" function may be used on this website. If you have consented to the use of Google (Universal) Analytics pursuant to Art. 6 para. 1 lit. a GDPR, have created an account on this website, and log in to this account on different devices, your activities, including conversions, may be analyzed across devices.

9.2 Google Analytics 4

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables analysis of your use of our website.

By default, when you visit the website, Google Analytics 4 sets cookies that are stored as small text files on your device and collect certain information. This information also includes your IP address, which Google truncates by removing the last digits in order to prevent direct identification of individuals.

The information is transmitted to Google's servers and further processed there. This may also involve transfers to Google LLC, based in the USA.

Google uses the information collected on our behalf to evaluate your use of the website, compile reports on website activities for us, and provide other services related to website use and Internet use. The truncated IP address transmitted by your browser as part of Google Analytics is not merged with other data held by Google. The data collected as part of the use of Google Analytics 4 is stored for a period of two months and then deleted.

All processing activities described above, in particular the setting of cookies on the device used, are carried out only if you have given us your express consent for this purpose pursuant to Art. 6 para. 1 lit. a GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the website. You may withdraw your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of our page visitors’ data and prohibits unauthorized disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de, and at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google Analytics 4 uses the special “demographic characteristics” function and can use it to generate statistics providing information about the age, gender, and interests of page visitors. This is done by analyzing advertising and information from third parties. This enables target groups for marketing activities to be identified. However, the collected data cannot be attributed to any specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension of Google Analytics 4, Google Signals may be used on this website to generate cross-device reports. If you have enabled personalized ads and linked your devices to your Google Account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6 para. 1 lit. a GDPR, analyze your usage behavior across devices and create database models, including models concerning cross-device conversions. We do not receive any personal data from Google, but only statistics. If you wish to stop cross-device analysis, you can deactivate the “Personalized advertising” function in your Google Account settings. To do so, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google Analytics 4, this website may use the "UserIDs" function. If you have consented to the use of Google Analytics 4 pursuant to Art. 6 para. 1 lit. a GDPR, have set up an account on this website and log in to this account on different devices, your activities, including conversions, may be analyzed across devices.

9.3 Google Tag Manager

This website uses “Google Tag Manager”, a service of the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: “Google”).

Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analytics services, and for calibrating, controlling and linking them to conditions via a uniform user interface. Google Tag Manager itself does not store or read any information on users’ devices. Nor does the service carry out any independent data analyses. However, when a page is accessed, Google Tag Manager transmits your IP address to Google, where it may be stored. Transmission to servers of Google LLC. in the USA is also possible.

This processing is only carried out if you have expressly consented to it pursuant to Art. 6 para. 1 lit. a GDPR. Without this consent, Google Tag Manager will not be used during your visit to the website. You may withdraw your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

Further legal information on Google Tag Manager can be found at https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

9.4 PostHog

This website uses the web analytics service of the following provider: PostHog Inc., 2261 Market Street #4008, San Francisco, CA 94114, USA

The service enables statistical analysis of the use of new website functions and content by displaying test variants to specific user groups. This makes it possible, in the interest of improving the attractiveness of our website, to determine which variants are preferred by users. For this purpose, the service uses cookies, i.e. small text files that are stored on your device and enable an analysis of your use of a website. The information collected by cookies about your use of the website is generally transmitted to and stored and processed on a server of the provider.

All processing described above, in particular the setting of cookies for storing and reading information on the device you use to access the website, takes place only if you have given us your express consent for this purpose pursuant to Art. 6 para. 1 lit. a GDPR. Without your consent, the service will not be used during your use of the website. You may withdraw your consent at any time with effect for the future. To exercise your withdrawal, please deactivate this service via the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

9.5 Shopify Analytics

This website uses the web analytics service provided by the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

Using cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymized visitor data, including information about the device used, such as the IP address and browser information, in order to evaluate it for statistical analyses of user behavior on our website and create pseudonymized usage profiles. Pseudonymization generally prevents direct identification of individuals. The data is not combined with clear data about you collected in any other way.

All processing described above, in particular the reading or storage of information on the device used, is carried out only if you have given us your express consent pursuant to Art. 6 para. 1 lit. a GDPR. You may withdraw your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits disclosure to third parties.

Where data is transferred to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

10) Retargeting/Remarketing and conversion tracking

10.1 Meta Pixel

Within our online offering, we use the "Meta Pixel" service provided by the following provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland ("Meta")

If a user clicks on an advertisement placed by us on Facebook and/or Instagram, the URL of our linked page is extended by a parameter using the "Meta Pixel". This URL parameter is then entered into the user's browser after redirection by a cookie that our linked page itself sets.

This enables Meta, on the one hand, to identify visitors to our online offering as a target audience for displaying advertisements (so-called "Ads"). Accordingly, we use the service to display the Facebook and/or Instagram Ads placed by us only to users who have also shown an interest in our online offering or who exhibit certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Meta (so-called "Custom Audiences").

On the other hand, the "Meta Pixel" makes it possible to track whether users were redirected to our website after clicking on an advertisement and which actions they perform there (so-called "conversion tracking").

The data collected are anonymous to us and therefore do not allow us to draw any conclusions about the identity of users. However, the data are stored and processed by Meta, making it possible to establish a connection to the respective user profile, and Meta may use the data for its own advertising purposes.

All processing described above, in particular the setting of cookies to read information on the device used, is only carried out if you have expressly consented to this pursuant to Art. 6 para. 1 lit. a GDPR. You may withdraw your consent at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

The information generated by Meta is generally transmitted to and stored on a Meta server; in this context, it may also be transmitted to servers of Meta Platforms Inc. in the USA.

10.2 Google Ads Remarketing

This website uses retargeting technology from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

For this purpose, Google places a cookie in the browser of your end device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. The information collected in this process generally also includes your IP address.

Any further data processing will only take place if you have consented to Google linking your Internet and app browsing history to your Google Account and using information from your Google Account to personalize the advertisements you view on the Web. If, in this case, you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define audience lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data in order to form audiences. As part of the use of Google Ads Remarketing, personal data may also be transmitted to the servers of Google LLC. in the USA.

All processing operations described above, in particular the setting of cookies to read information from the end device used, are carried out only if you have expressly consented to this in accordance with Art. 6(1)(a) GDPR. Without this consent, retargeting technology will not be used during your visit to the website.

You may withdraw your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service in the “cookie consent tool” provided on the website.

Details of the processing initiated by Google and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

10.3 LinkedIn Insight

This website uses retargeting technology provided by the following provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

This enables us to target visitors to our websites who have already shown an interest in our offers with personalized, interest-based advertising. The advertising materials are displayed on the basis of a cookie-based analysis of previous and current usage behavior.

In cases involving retargeting technology, a cookie is stored on your computer or mobile end device in order to collect pseudonymized data about your interests and thus tailor advertising individually to the information stored. These cookies are small text files that are stored on your computer or mobile end device. This enables us to display advertising that is highly likely to correspond to your product and information interests.

You may withdraw your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service in the “cookie consent tool” provided on the website.

The data may also be transferred to: LinkedIn Corp., USA

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

10.4 Google Ads Conversion Tracking

This website uses the online advertising program "Google Ads" and, as part of Google Ads, conversion tracking provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to draw attention to our attractive offers on external websites with the help of advertising materials (so-called Google AdWords). In relation to the data from the advertising campaigns, we can determine how successful the individual advertising measures are. We pursue the objective of displaying advertising that is of interest to you, making our website more interesting for you, and ensuring fair calculation of the advertising costs incurred.

The conversion tracking cookie is set when a user clicks on an ad served by Google. Cookies are small text files stored on your device. These cookies generally expire after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies therefore cannot be tracked across the websites of Google Ads customers. The information collected using the conversion cookie, which also includes your IP address, is used to compile conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page equipped with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. As part of the use of Google Ads, personal data may also be transmitted to the servers of Google LLC. in the USA.

Details about the processing initiated by Google Ads conversion tracking and Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

You can also permanently object to the setting of cookies through Google Ads conversion tracking by downloading and installing the browser plug-in from Google available at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

Please note that certain functions of this website may not be available or may only be available to a limited extent if you have disabled the use of cookies.
Google's privacy policies can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

10.5 Pinterest tag conversion tracking without customer matching

This website uses the conversion tracking technology of the following provider: Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland

If you reached our website from an advertisement on the provider's domain, the success of the advertisement can be tracked with the help of cookies and/or comparable technologies (tracking pixels, web beacons, pings or HTTP requests).

For this purpose, the tracking technology is used to read certain device and browser information, including, where applicable, your IP address, in order to record and analyse user actions predefined by us (e.g. completed transactions, leads, searches on the website, visits to product pages). This enables the creation of statistics on user behaviour on our website following redirection from an advertisement, which serve to optimise our offering.
All processing described above, in particular the setting of cookies to read information on the device used, is only carried out if you have expressly consented to this pursuant to Art. 6 para. 1 lit. a GDPR. You may withdraw your consent at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

10.6 TikTok Pixel

This website uses the conversion tracking technology of the following provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

11) Website functionalities

11.1 YouTube

This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC., USA

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers to load the content, at the latest when video playback begins. In this process, certain information, including your IP address, is transmitted to the provider.

When playback of embedded videos is initiated via the plugin, the provider also uses cookies to collect information about user behaviour, compile playback statistics, and prevent misuse.

If you are logged into a user account with the provider during your visit to our website, your data will be directly assigned to your account when you click on a video. If you do not wish your data to be assigned to your account, you must log out before pressing the play button.

All of the aforementioned processing activities, in particular the setting of cookies to read information on the device used, are carried out only if you have given us your express consent pursuant to Art. 6 para. 1 lit. a GDPR. You may revoke your consent at any time with effect for the future by deactivating this service via the “Cookie Consent Tool” provided on the website.

11.2 Judge.me

Our website incorporates graphic elements from the following provider to display external customer reviews and/or an externally awarded quality seal: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom

When you access a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers in order to load the elements properly. In this process, certain browser information, including your IP address, is transmitted to the provider.

If personal data is also processed in this context, this is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the optimal marketing of our offering and the appealing design of our website.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

When data is transmitted to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

11.3 TrustPilot

Our website incorporates graphic elements from the following provider to display external customer reviews and/or an externally awarded quality seal: Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark

11.4 Google Web Fonts

This website uses so-called web fonts from the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

When you access a page, your browser loads the required web fonts into its browser cache to display texts and fonts correctly and establishes a direct connection to the provider's servers. In this process, certain browser information, including your IP address, is transmitted to the provider.

Data may also be transmitted to: Google LLC, USA

The processing of personal data in the course of establishing a connection with the provider of the fonts is only carried out if you have given us your express consent to do so pursuant to Art. 6 para. 1 lit. a GDPR. You may withdraw your consent at any time with effect for the future by deactivating this service via the “Cookie Consent Tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.

Further information on Google’s data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

11.5 - Google reCAPTCHA

On this website, we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC, USA.

For the visual design of the CAPTCHA window, the provider uses “Google Fonts”, i.e. fonts loaded from the Internet by Google. This does not involve the processing of any information beyond that specified above, which is already transmitted to Google through the functionality of reCAPTCHA.

The service checks whether an input is made by a natural person or abusively through machine-based and automated processing, and blocks spam, DDoS attacks, and similar automated malicious access attempts. To ensure that an action is performed by a human and not by an automated bot, the provider collects the IP address of the device used, identification data of the browser and operating system type used, as well as the date and duration of the visit, and transmits this data to the provider’s servers for analysis. Cookies may be used for this purpose, i.e. small text files stored in the browser of the device used.

If the processing operations described above are based on cookies, these will only be set if you have given us your express consent to do so pursuant to Art. 6 para. 1 lit. a GDPR. You may withdraw your consent at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

If the processing operations described above are carried out without the use of cookies, the legal basis is our legitimate interest in establishing individual accountability on the Internet and preventing misuse and spam pursuant to Art. 6 para. 1 lit. f GDPR.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorized disclosure to third parties.

11.6 Uptain

To improve interaction with our visitors, we use a JavaScript plugin from uptain GmbH, Obergrünewalder Str. 8 a, 42103 Wuppertal ("uptain plugin"). This enables us to analyze your use of the website and improve our customer targeting (e.g. through a dialog box). For this purpose, we collect information about your usage behavior, i.e. cursor movement, duration of visit, clicked links and, where applicable, information provided.

All processing described above, in particular the retrieval of information from the end device used, is carried out only if you have expressly consented to this pursuant to Art. 6 para. 1 lit. a GDPR. Without this consent, Uptain will not be used during your visit to the website.

You may withdraw your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service in the “cookie consent tool” provided on the website.

We have concluded a data processing agreement with Uptain, under which we require Uptain to protect our customers' data and not disclose it to third parties.

Alternatively, you can permanently object to Uptain's web analysis at any time by activating an opt-out link, by deactivating the use of the uptain plugin at any time via the following link: https://www.ekengriep.de?__up_tracking_unsubscribe

12) Tools and Miscellaneous

12.1 Lexware Office

To carry out our accounting, we use the cloud-based accounting software service of the following provider: Haufe-Lexware GmbH & Co. KG, Munzinger Straße 9, 79111 Freiburg, Germany

The provider processes incoming and outgoing invoices and, where applicable, our company's bank transactions in order to automatically record invoices, match them with the transactions, and use this to prepare the financial accounting in a partially automated process.

If personal data is also processed in this context, the processing is based on our legitimate interest in the efficient organization and documentation of our business processes pursuant to Art. 6 para. 1 lit. f GDPR.

12.2 Cookie Consent Tool

This website uses a so-called “cookie consent tool” to obtain valid user consent for cookies requiring consent and cookie-based applications. The “cookie consent tool” is displayed to users when they access the website in the form of an interactive user interface through which consent to specific cookies and/or cookie-based applications can be granted by selecting checkboxes. When the tool is used, all cookies/services requiring consent are loaded only if the respective user has granted the corresponding consent by selecting the relevant checkbox. This ensures that such cookies are placed on the respective user's end device only if consent has been granted.

The tool uses technically necessary cookies to store your cookie preferences. As a rule, no personal user data is processed in this process.

If, in an individual case, personal data (such as the IP address) is nevertheless processed for the purpose of storing, assigning or logging cookie settings, this is carried out pursuant to Art. 6(1)(f) GDPR on the basis of our legitimate interest in lawful, user-specific and user-friendly cookie consent management and, consequently, in the lawful design of our website.

A further legal basis for the processing is Art. 6(1)(c) GDPR. As the controller, we are subject to a legal obligation to make the use of technically non-essential cookies dependent on the respective user's consent.

Where necessary, we have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

Further information about the operator and the configuration options of the cookie consent tool can be found directly in the corresponding user interface on our website.

13) Data subject rights

13.1 Applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the cited legal basis for the respective requirements for exercising these rights:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to be informed pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent given pursuant to Art. 7(3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

13.2 RIGHT TO OBJECT

WHERE WE PROCESS YOUR PERSONAL DATA AS PART OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING, WITH EFFECT FOR THE FUTURE, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED. FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED FOR THE PURPOSES OF DIRECT ADVERTISING.

14) Storage period for personal data

The storage period for personal data is determined on the basis of the respective legal basis, the purpose of processing and - where applicable - additionally on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law).

Where personal data are processed on the basis of explicit consent pursuant to Article 6(1)(a) GDPR, the data concerned shall be stored until you withdraw your consent.

Where statutory retention periods exist for data processed in the context of contractual or quasi-contractual obligations on the basis of Article 6(1)(b) GDPR, such data shall routinely be erased after the retention periods have expired, provided that they are no longer required for the performance or initiation of the contract and/or we no longer have a legitimate interest in retaining them.

Where personal data are processed on the basis of Article 6(1)(f) GDPR, such data shall be stored until you exercise your right to object under Article 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

Where personal data are processed for the purpose of direct advertising on the basis of Article 6(1)(f) GDPR, such data shall be stored until you exercise your right to object under Article 21(2) GDPR.

Unless otherwise stated in the other information in this statement regarding specific processing situations, stored personal data shall otherwise be erased when it is no longer necessary for the purposes for which it was collected or otherwise processed.

As of: 07.10.2026, 03:58:56

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Privacy policy

1) Introduction and contact details of the controller

2) Data collection when visiting our website

3) Hosting & Content Delivery Network

4) Cookies

5) Contact

6) Data processing when opening a customer account

7) Use of customer data for direct advertising

8) Data processing for order processing

9) Web analytics services

10) Retargeting/Remarketing and conversion tracking

11) Website functionalities

12) Tools and Miscellaneous

13) Data subject rights

14) Storage period for personal data

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Language